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L2 – L3 Production Support – Toronto, ON

yashmaroli

Required Skills:

  • Excellent knowledge in Production support with trouble shooting experience as L2-L3 on Front end and Mobile app issues

  • Specialized in creating and scaling app infrastructure in AWS cloud

  • Extensive experience in working in a dynamic and fast-paced environment, with excellent analytical and problem-solving skills, working effectively with aggressive deadlines and ability to cope under pressure

  • Strong communication skills, with aptitude to liaise in Business Terms with Operations Partners as well as with Technical Partners and Management

  • Excellent Interpersonal and relationship building skills

  • Highly competent at mentoring team members as well as collaborating with stakeholders, development teams, engineers, and architects

  • Ability to work independently and as well as in a Team environment

  • Proven proficiency in using Angular 9 or above, JavaScript, jQuery, HTML and CSS

  • Experience in Banking Mobile app development and enhancements

  • Business Knowledge: An understanding of the Banking and Credit Card Industry

  • Experience in Agile methodology using JIRA, AWS, and Akamai

  • Experience in React JS.


Roles and responsibilities:

  • Understand client requirements, debug, provide estimates and implement the required changes

  • Design mobile-based or browser based reactive features

  • Planning and designing the cloud infrastructure with AWS

  • Maintaining and deploying the cloud applications

  • Troubleshooting and resolving issues with the cloud infrastructure

  • Developing new cloud-based solutions8. Independently design and create program code that is structured, easily maintained, and conforms to department standards

  • Comply with development coding standards and processes and contribute to continuous improvement

  • Analyze and validate computer program specifications, submitting questions or requests for program logic changes in writing

  • Evaluate the scope and impact of a programming change or enhancement on the entire system

  • Maintain all compile jobs, code modules, and screens required to test programs and document requirements to move to production

  • Report to the project lead with articulation and insight on all aspects of the project

  • The candidate must have excellent verbal and written communication skills

  • Ability to work in a fast-paced Agile environment and deliver quality software within aggressive schedules

 
 
 

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